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GAMMA International - Return Policy


We offer 100% satisfaction guaranteed

Returns will be accepted for damaged goods or for dissatisfaction of any kind. You may request same product replacement or merchandise of equal value.

Our return policy is to give a full refund less shipping fees for items returned within 30 days of receipt. We ship all merchandise from Toronto, Canada.

We will not refund any shipping charges. If you purchase merchandise on clearance, the refund will be given only if the merchandise is damaged.

If the merchandise is damaged; you must keep the original packing & shipping label. You may be asked by our shipper to show the merchandise with original shipping box and shipping label. You must inform us within 24 hours. Example: If you receive the merchandise on Monday you must inform us within 24 hours, however if you received merchandise on Friday you must inform us on Monday.

How to return

You must call or email us and receive a RMA/return merchandise authorization number. Returns will be credited ONLY if unaltered, and in their original packing.

In order to return merchandise you must use original shipping label and mark it "Canadian Goods Returning" with RMA #.

We will not credit or replace items broken on the return shipment to us; you must seek repayment from the shipper you used for the return.

We will make all refunds within 15 days of receipt of the returned goods and reserves the option of method of refund.

Please return the merchandise to:
Discount Salt Lamps
GAMMA Salt Cristals Ltd.
4101 Weston Rd. Unit 6
Toronto, ON. M9L1W6
Canada



How To Use Salt Lamps Order Salt Lamps Return Policy Contact Us


 
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